Babita Harrison
@babitaharrison
Customer Service Representative at Sika Canada Inc. Cappar, managing construction orders and coordinating complex shipping logistics.
CanadaWhat I'm looking for
At Sika Canada Inc. Cappar, I managed the full order lifecycle for the Construction, Flooring, and Industry Divisions. I coordinated shipping between warehouses and worked with the Montreal production facility to confirm lead times for custom and high-volume orders.
I also supported customers and the sales team with product information and technical assistance, and resolved pricing and quantity discrepancies with Accounting. At Cappar Limited, I managed daily administrative and customer-facing operations, coordinated production schedules, and handled Accounts Receivable.
Experience
Work history, roles, and key accomplishments
Managed the full order lifecycle for Construction, Flooring, and Industry Divisions, processing high volumes of daily orders and resolving shipping and logistics issues. Acted as a liaison between sales and customers, coordinated with production, and streamlined invoicing processes.
Office Manager
Cappar Limited
Aug 2001 - Sep 2009 (8 years 1 month)
Managed daily administrative and customer-facing operations for a construction production facility, coordinating production schedules and handling accounts receivable. Served as primary point of contact for high-level correspondence, reporting directly to the President and Vice President.
Data Entry / VP Assistant
Royal Insurance
Sep 1988 - Jul 1993 (4 years 10 months)
Provided comprehensive administrative support, including entering orders and proofreading critical correspondence for the Vice President.
Education
Degrees, certifications, and relevant coursework
Pathfinder Business College
Word Processing Business, Business and Word Processing
Completed training in word processing and business, focusing on business and word processing skills.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
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