Heather Hui

I am an experienced customer service representative and administrator with a strong commitment to ensuring customer satisfaction. My role at APEL Extrusions LTD has allowed me to manage both Canadian and US accounts, where I utilize my skills in both imperial and metric systems. I work closely with various departments, including engineering and accounting, to maintain high-quality service and ensure smooth transitions in material shipments based on manufacturing lead times.

Previously, I served as a Coordinator at First General, where I was responsible for the daily operations of emergency services for clients experiencing losses to their homes or buildings. My role involved coordinating multiple teams, maintaining high-end client relationships, and ensuring accurate cost breakdowns for accounting. I also operated on behalf of the operations manager in their absence, showcasing my ability to handle responsibilities effectively under pressure.

With a background in new construction coordination at ThyseenKrupt Elevator, I have honed my skills in ordering materials, preparing site documents, and ensuring compliance with safety regulations. My attention to detail and strong communication skills have been key to my success in these roles, and I am eager to bring my expertise to a new organization.