Sean Bernsen

Clean and sterilize operating and patient rooms, maintain cleaning schedules and supply logs, and move/sterilize medical equipment to support infection control and efficient room turnover.

Prepared and scheduled service work orders for watercraft, ATVs, and power equipment, coordinated pickups/deliveries, processed payments, and managed customer inquiries.

Processed purchase orders, managed vendor communications and deliveries, maintained stock levels across departments, and updated pricing and service contracts to ensure timely supply availability.

Performed cleaning and sterilization of operating and patient rooms, maintained cleaning schedules and supply logs, and handled equipment movement and sterilization tasks.

Created and scheduled purchase orders based on inventory levels, coordinated vendor deliveries and backorder resolution, managed vendor records, and distributed inventory across store branches.

Coordinated purchase orders, receiving, and delivery of new product setups to stores, maintained stock levels, processed manufacturer invoices, and handled customer/manufacturer communications.

Handled customer and dealer calls, coordinated orders and service calls, entered sales orders and invoices, and maintained product knowledge of tools and fastening systems.

Led a team in merchandise distribution and coordination, responded to inquiries and trained stockers on freight processing and customer service techniques.

Managed Apple devices and provided technical support, performed diagnostics and repairs, coordinated deployments, and maintained network and device configurations to improve support outcomes.

Managed global visual merchandising standards, led visuals team for product launches and displays, and ensured cohesive in-store branding and promotional image updates.

Provided customer solutions and basic technical assistance, supported store operations, and maintained high customer service scores in a dynamic retail environment.

Completed an associate-level program in massage therapy/occupational therapy-related training from March 2003 to July 2004.

Completed a Bachelor of Arts in Liberal Arts from August 1995 to December 2000.