Open to opportunities

Ayushi Porwal

@ayushiporwal

Message

I build customer relationships and streamline CRM-led sales operations.

India

Message

What I'm looking for

I'm looking to contribute CRM, sales operations, customer engagement, and technical sales experience in a fast-paced organization where I can improve customer experience, strengthen client relationships, and support business growth.

I'm managing CRM operations and sales at Orgaearth Cleansol Pvt. Ltd., maintaining accurate customer records, preparing quotations and reports, and strengthening customer engagement through timely communication and issue resolution.

Previously, I supported end-to-end sales coordination at Paltech Cooling Towers & Equipments Ltd. and managed B2B technical sales for industrial automation, instrumentation, sensors, drives, and process-control solutions at Shree Brijbehari Engineering Pvt. Ltd. I've handled lead generation, technical proposals, order execution, account management, and after-sales support.

I also bring hands-on automation engineering experience, including PLC, SCADA, HMI, VFDs, instrumentation commissioning, calibration, troubleshooting, and technical documentation.

Experience

Work history, roles, and key accomplishments

Current

CRM Manager & Sales

Current

Orgaearth Cleansol Pvt. Ltd.

Dec 2024 - Present (1 year 8 months)

Manage CRM database and maintain accurate customer records. Build long-term customer relationships to improve retention and satisfaction.

Customer Relationship Management Customer Retention Sales Support Quotation Management MIS Reporting Lead Management Customer Engagement CRM Data Management

Sales Coordinator

Paltech Cooling Towers & Equipments Ltd.

Sep 2024 - Dec 2024 (3 months)

Prepared accurate quotations, techno-commercial proposals, purchase documents, and sales reports. Coordinated with customers regarding inquiries, pricing, order status, dispatch schedules, and delivery timelines.

Proposal Management Sales Reporting Customer Relationship Management Sales Coordination CRM Systems

Sales & Application Engineer

Shree Brijbehari Engineering Pvt. Ltd.

Oct 2019 - Dec 2022 (3 years 2 months)

Managed B2B technical sales for industrial automation, instrumentation, sensors, drives, and process control solutions. Understood customer requirements and recommended suitable technical products and engineering solutions.

B2B Sales Technical Sales Industrial Automation Instrumentation Sensors Drive Process Control Proposal Management Lead Generation After Sales Support Account Management

Instrumentation & Automation Engineer

ATR Asahi Process System Pvt. Ltd.

Sep 2017 - Jul 2019 (1 year 10 months)

Installed, calibrated, tested, and commissioned industrial instrumentation systems. Performed loop checking, control panel testing, troubleshooting, and preventive maintenance.