Ayushi GuptaAG
Open to opportunities

Ayushi Gupta

@ayushigupta3

Customer Service Executive with expertise in social media management.

India
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for professional growth.

With over two years of experience as a Customer Service Executive, I have honed my skills in managing customer queries and complaints across various social media platforms, including Facebook, Instagram, LinkedIn, and Twitter. My role at Healthians involved not only addressing customer concerns but also ensuring operational excellence through effective communication and collaboration with cross-functional teams.

My educational background in technology from Poornima College of Engineering has equipped me with analytical skills, which I apply in preparing business reports using Microsoft Excel and Google Sheets. I am passionate about delivering exceptional customer service and continuously seek to improve processes through feedback and auditing.

Experience

Work history, roles, and key accomplishments

RB

Customer Service Executive

RBL

Jul 2021 - Present (4 years)

Communicated effectively with customers via phone calls to diagnose and resolve their problems. Coordinated with peers and managers to contribute to a high-performance and friendly workplace culture.

Education

Degrees, certifications, and relevant coursework

PE

Poornima College of Engineering

Bachelor of Technology, Technology

Studied a Bachelor of Technology at Poornima College of Engineering. Gained foundational knowledge and skills in engineering principles and applications.

Tech stack

Software and tools used professionally

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Ayushi Gupta - Social Media Customer Service Executive - Healthians | Himalayas