Kofoworola Ayomikun

I am a results-driven Senior Customer Service Executive with over a decade of experience in client relationship management, team leadership, and administrative support. My professional journey includes leading customer service teams, implementing effective strategies to enhance service delivery, and driving business growth through improved customer satisfaction.

Throughout my career, I have excelled in fast-paced environments, managing large volumes of customer inquiries and resolving issues efficiently. I have a proven track record of building strong client relationships and leading teams to achieve operational excellence. My expertise includes developing customer service procedures, preparing executive reports, and handling escalated customer issues.

I hold a B.Sc. in Economics from the University of Lagos and an OND in Banking and Finance from Lagos State Polytechnic. I am currently pursuing certifications in Product Management and Customer Relationship Management to further enhance my professional capabilities.