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Ayishath Meharoofa

@ayishathmeharoofa

Customer service professional at Medoc Eyeclinic & Opticals who supported customer consultations, sales, and after-sales service.

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What I'm looking for

I'm seeking opportunities in customer service, administration, front desk operations, or as a receptionist.

At Medoc Eyeclinic & Opticals, I assisted customers with inquiries and consultations, recommending suitable products and providing customer service.

I handled orders and sales transactions, supported customers after their purchases, and coordinated orders, collections, and follow-ups.

I also maintained customer records, prescriptions, and related documentation while supporting daily clinic and store operations.

As an Intern Optometrist at Yenepoya Medical College, I assisted with front desk coordination, appointments, patient communication, and accurate record keeping.

Experience

Work history, roles, and key accomplishments

Optometrist cum Sales Executive

Medoc Eyeclinic & Opticals

Dec 2023 - Dec 2024 (1 year)

Assisted customers with inquiries, provided professional customer service, and handled consultations and product recommendations. Managed orders, sales transactions, after-sales support, and maintained customer records and documentation.

Customer Service Sales Documentation Record keeping Order Management After Sales Support Client Coordination

Intern Optometrist

Yenepoya Medical College

Nov 2022 - Nov 2023 (1 year)

Assisted with front desk coordination, patient communication, and appointment scheduling. Supported patient flow, maintained accurate records, and assisted with daily department operations and eye-care services.

Front Desk Operations Patient Communication Appointment Scheduling Documentation Record keeping Patient Care