Ayesha Clarke
@ayeshaclarke
Experienced Group Benefit professional with a focus on client satisfaction.
What I'm looking for
I am an experienced and results-driven Group Benefit professional with over 15 years of expertise in managing group benefit programs. My career has been marked by a proven track record in new business development, key account management, and executing full sales cycles. I excel at analyzing client needs and delivering exceptional service, which has allowed me to build long-lasting relationships and consistently exceed client expectations.
Throughout my career, I have successfully managed a portfolio generating over $30 million in annual revenue. I have led end-to-end sales processes, identified growth opportunities, and consistently met or exceeded sales goals. My skills in creative problem-solving, negotiations, and leadership have been instrumental in driving revenue growth and optimizing benefit solutions for mid-to-large sized groups.
In my current role as Director of Operations, I oversee the company’s benefits program and serve as the primary contact for employees regarding benefit inquiries. I am passionate about fostering team collaboration and maintaining operational excellence, ensuring that our clients receive tailored solutions that meet their needs while driving value and streamlining operations.
Experience
Work history, roles, and key accomplishments
Director of Operations
Dak Forming Ltd.
Jan 2024 - Present (1 year 9 months)
Led the full administration and strategic oversight of the company's benefits program. Managed operational functions including hiring, team coordination, project logistics, and budget for new projects.
Account Executive
Major Group
Jan 2023 - Present (2 years 9 months)
Managed the Ontario block, overseeing service delivery and client satisfaction. Developed and managed operations and strategies for the Ontario market, collaborating with the Ontario Sales Director to establish sales goals.
Business Development Associate
JohnstonGroup
Jan 2019 - Present (6 years 9 months)
Managed a portfolio generating over $30 million in annual revenue, driving business growth in the Ontario region. Led end-to-end sales processes, from prospecting to closing deals, achieving sales objectives.
Account Coordinator/Customer Service
Penmore Financial Group
Jan 2019 - Present (6 years 9 months)
Assisted clients in resolving issues with various insurance carriers and compiled experience and claims data for yearly client renewals and reports. Provided benefit support to plan members and administrators.
Client Service Specialist
Great-West Life Assurance Company
Jan 2008 - Present (17 years 9 months)
Managed mid-to-large group implementations, ensuring seamless onboarding and conducted quarterly Group Benefit sessions for new clients. Provided high-level service to mid-large sized groups, maintaining client and advisor relations.
Education
Degrees, certifications, and relevant coursework
George Brown College
Diploma, Business Marketing
2003 - 2005
Completed a comprehensive program in Business Marketing, gaining foundational knowledge in marketing principles and strategies. Focused on developing skills essential for business development and client engagement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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