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Aya Rakaa

@ayarakaa

I coordinate IT delivery, governance, reporting, and financial tracking across complex client engagements.

France
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What I'm looking for

I'm looking to continue supporting complex IT delivery environments where I can improve governance, reporting, operational performance and ways of working across international, multicultural teams.

At Devoteam, I coordinate delivery across five IT workstreams for Airbus and CMA CGM, supporting a 70+ consultant organisation. I keep priorities, actions, deadlines, costs, quality and timelines on track while co-leading steering committees, governance meetings and delivery reviews.

I've automated reporting processes to reduce reporting effort by 50%, manage operational and financial cycles, and track KPIs and SLAs to support corrective actions. I also use ServiceNow to prioritise requests, coordinate resolution, and escalate blockers clearly.

Previously at UCRM, I coordinated multidisciplinary social and healthcare projects, managing proposals, funding applications, budgets, reporting, recruitment and partner relationships. I enjoy bringing structure to complex environments and turning operational data into actionable reporting.

Experience

Work history, roles, and key accomplishments

Devoteam logoDE
Current

PMO Delivery | Project Coordinator

Sep 2023 - Present (3 years)

Coordinate delivery across 5 IT workstreams supporting a 70+ consultant organisation, owning project and operational tracking. Automate reporting processes, reducing effort by 50%, and manage governance, KPIs, and financial cycles.

Education

Degrees, certifications, and relevant coursework

Université Toulouse Capitole logoUC

Université Toulouse Capitole

Master's Degree, Economic and Social Administration

2022 - 2024

Pursued a Master's degree in Economic and Social Administration through a work-study program, covering project management, management, public and private law, CSR, and information technology.

IUT Paul Sabatier logoIS

IUT Paul Sabatier

DUT, Business and Administration Management

2018 - 2020

Completed a DUT in Business and Administration Management (GEA), covering business administration and management fundamentals.

Université Paul Sabatier logoUS

Université Paul Sabatier

Bachelor's Degree, Organization Engineering

Earned a Bachelor's degree in Organization Engineering, focusing on quality management, finance, logistics, and management control.

Tech stack

Software and tools used professionally

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