Awa Diagne

Promoted secure app usage and protected user personal information during sign-ups while exceeding outreach targets through clear communication and privacy-conscious customer interactions.

Ensured secure handling of confidential patient information and HIPAA compliance while responding to crises with calm instructions to protect patients and staff; facilitated safety and security workshops and acted as liaison between providers and families.

Managed secure handling of personal health data and coordinated referrals and follow-ups with healthcare teams to ensure safe delivery of services and resolution of security-related issues.

Supervised staff to enforce workplace safety and security protocols, trained new employees on procedures, and resolved operational issues to maintain a secure working environment.

Handled sensitive client health data ensuring confidentiality and compliance with privacy laws while coordinating secure communication between healthcare professionals and patients and resolving access barriers.

Bachelor of Science in Health Administration focused on healthcare management and administrative practices.