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Maria Elizabeth Contreras`

@mariaelizabethcontre

Unarmed security and patient-support professional focused on safety and calm service.

United States
Message

What I'm looking for

I’m looking for a safety-focused role where I can protect people, support patients and customers, and handle incidents professionally. I value clear communication, teamwork, and the ability to work flexible schedules.

I’m a dedicated, dependable professional with experience in unarmed security, healthcare support, customer service, hospitality, and operations. I’m trusted to maintain safety, assist guests and patients, and handle difficult situations with a calm, professional approach.

In my current roles, I provide security and customer service support during events and prepare and serve meals according to patient dietary needs. I monitor crowds and assigned areas, identify and report suspicious activity and hazards, and follow emergency procedures while communicating clearly with supervisors and emergency personnel.

My background also includes patient safety observation as a Telesitter/Patient Safety Attendant, where I maintained HIPAA confidentiality, supported a safe patient environment, and completed accurate documentation and communication. With an Unarmed Security License/Guard Card and CPR/FirstAid/AED certifications, plus experience as a Call Center Agent and Shift Supervisor, I bring strong communication, conflict resolution, incident reporting, and team leadership to every shift.

Experience

Work history, roles, and key accomplishments

RE
Current

Security Officer (Unarmed)

Rmc Events

Mar 2025 - Present (1 year 4 months)

Provided unarmed security and customer service support during events by monitoring crowds, entrances, and assigned areas. Identified and reported suspicious activity and followed emergency procedures while communicating with supervisors and emergency personnel.

HG
Current

DietaryAide

Healthcare Services Group

Feb 2025 - Present (1 year 5 months)

Prepared and served meals according to patient dietary needs while following food safety, sanitation, and infection control procedures. Communicated professionally with patients and healthcare staff and maintained clean food service areas.

DG

Cashier / Sales Associate

Dollar General

Apr 2024 - Jul 2024 (3 months)

Assisted customers with friendly service by operating the cash register and handling transactions accurately. Stocked merchandise, maintained store organization, and followed safety procedures and company policies.

JU

Housekeeper / Team Lead Support

James Madison University

Jun 2022 - Apr 2024 (1 year 10 months)

Maintained cleanliness and safety standards throughout campus facilities by operating cleaning equipment and completing assigned projects. Supported supervisors and helped guide team members while assisting with supply ordering and daily operations.

MH

Telesitter / Patient Safety Attendant

Mary Washington Hospital

Feb 2020 - Jun 2022 (2 years 4 months)

Provided continuous observation and safety monitoring of patients and reported changes in behavior to nursing staff. Maintained HIPAA confidentiality, completed accurate documentation, and communicated to support a safe patient environment.

MH

Patient Safety Attendant

Mary Washington Hospital

Jun 2019 - Feb 2020 (8 months)

Provided direct patient observation and safety support while assisting patients with needs respectfully and maintaining dignity. Communicated effectively with patients, visitors, and staff and followed hospital safety procedures.

Education

Degrees, certifications, and relevant coursework

CS

Chancellor High School

General Studies (High School Equivalent), General Studies

Completed General Studies coursework at Chancellor High School (high school equivalent).

Tech stack

Software and tools used professionally

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