Avi Shapiro

I’m a strategic healthcare operations leader with over a decade of experience designing, leading, and sustaining enterprise-scale programs within complex, regulated health systems. I translate strategic priorities into operational excellence while building psychological safety, accountability, and high-performing multidisciplinary teams.

As Regional Director – Acute Care Partnerships (SEHealth Corporate, Markham, ON, 2023–Present), I provide enterprise-level operational and strategic leadership for acute care service lines across multiple provinces. I advise senior leaders on system performance optimization, operational risk mitigation, and resource allocation, while leading portfolio-level prioritization that balances clinical impact, financial feasibility, and provincial priorities.

I’ve implemented KPI frameworks and executive dashboards to monitor performance, compliance, quality outcomes, and operational risk across multiple sites. I facilitate quarterly cross-functional strategy sessions and mentor regional and site-level leaders to strengthen data-informed decision-making and continuous improvement.

Previously, as Operations Manager – Acute Care Operations (2020–2023), I directed multi-site acute care operations across Ontario and additional provinces, strengthening governance, project tracking, and collaboration across clinical, finance, and business teams. Earlier, I led clinical operations, quality improvement, and program transformation across community and acute care settings—including digital health transformation such as EHR adoption and workflow redesign—after starting my career as a Registered Nurse delivering community and palliative care.