Ashley User

Lead the design, implementation, and oversight of the infection prevention and control program, aligning with Public Health Ontario, MOHLTC, and IPAC Canada standards. Drive outbreak preparedness and response, including surveillance, contact tracing, and collaboration with Public Health.

Delivered classroom and clinical education to future healthcare professionals, supporting the development of safe, competent, and compassionate caregivers. Facilitated learning through evidence-based teaching, clinical application, mentorship, and skills development.

Delivered classroom and clinical education to future healthcare professionals, supporting the development of safe, competent, and compassionate caregivers. Facilitated learning through evidence-based teaching, clinical application, mentorship, and skills development.

Managed RPN/LPN teams and oversaw multi-site clinic performance, compliance, and patient safety. Launched new clinic locations, integrated lab monitoring, and strengthened stakeholder relationships.

Supervised interdisciplinary staff, coordinated care plans, and led client satisfaction initiatives. Directed in-service education, recruitment, and collaborated with funders and healthcare partners.

Led care team operations, developed health programs aligned with RHRA standards, and supported audits. Oversaw staff onboarding and liaised with public health and external agencies for care coordination.

Designed and implemented COVID-19 protocols, coordinated testing, and ensured production safety. Managed PPE logistics and compliance as provincial regulations evolved.

Oversaw daily service delivery for RNs, RPNs, and PSWs in a unionized environment. Co-chaired Anti-Black Racism Committee and led diversity-focused initiatives.

Delivered care across oncology, emergency, float pool, and reactivation units. Adapted to fast-paced clinical demands and collaborated with interdisciplinary teams.

Completed a Practical Nursing Diploma in April 2007.