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Avik Dey

@avikdey2

AI product leader at Samsung Electro-Mechanics driving GenAI adoption across 26 products with copilots, RAG platforms, and agentic workflows.

India

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What I'm looking for

I'm seeking a Principal/Staff AI Product Management role where I can own GenAI strategy, scale AI adoption company-wide, and accelerate time-to-market.

At Samsung Electro-Mechanics, I lead product strategy across a 26-product portfolio and drive the GenAI agenda, including LLM copilots, RAG platforms, and multi-agent workflows. Across four enterprise AI initiatives, adoption reached 65% among 400 targeted users, while manual workflow time fell by 35%.

I also established evaluation and governance practices for agentic systems, with checks for grounding, retrieval, tool execution, and hallucinations. This work achieved 92% grounded-answer accuracy and 90% retrieval precision, while critical AI-related defects fell by 40%.

At Software AG, I drove a containerized enterprise platform from concept to company-wide adoption, reducing infrastructure costs by 75%. My work has also included payment orchestration, CRM integrations, and cloud product quality, alongside earlier software and QA engineering experience.

Experience

Work history, roles, and key accomplishments

Current

Staff Product & Quality Manager

Current

Samsung Electro-Mechanics

Apr 2024 - Present (2 years 5 months)

Lead a 31-member cross-functional organization and own product strategy across a 26-product portfolio, improving on-time release delivery from 82% to 94% and reducing critical post-release defects by 30%. Own the GenAI product agenda including LLM copilots, RAG platforms, and multi-agent workflows, achieving 65% adoption among 400 targeted users and reducing manual workflow time by 35%.

GenAI AI Copilots RAG Lang Chain LangGraph Crew AI MCP Function Calling AI Governance Model Routing Context Caching Vector Databases AI Assisted Test Generation Self Healing Automation Defect Triage Release Governance Product Strategy Cross functional Leadership

Lead Product & Quality Owner

Software AG

Mar 2018 - Mar 2024 (6 years)

Led a 10-member cross-functional team delivering the webMethods product suite, achieving 95% on-time releases and reducing release-cycle time by 25%. Built the business case for a containerized enterprise platform, reducing infrastructure cost by 75% and accelerating environment provisioning 42x.

Senior Member QA

Jamcracker

Jun 2013 - Mar 2018 (4 years 9 months)

Owned customer-facing launch sign-off for enterprise customers including Panasonic, Avaya, and MTN South Africa, achieving 95% on-time delivery across 20 releases. Drove multi-cloud product catalog and third-party ISV integrations, automating 65% of regression tests and reducing integration validation time by 40%.

Selenium Webdriver SoapUI Postman REST APIs SMS WhatsApp Facebook Messenger Live Chat Twilio SIP WebRTC IVR Billing Automation API Testing UAT Production Readiness

Software & QA Engineer

HCL Enterprise

Jan 2007 - Jan 2013 (6 years)

Drove a global Oracle HRMS rollout across 12 geographies and 8 modules with 95% data accuracy. Improved CRM issue resolution efficiency by 43% and delivered Java-based systems engineering early in career.

HRMS CRM Java Systems Engineering