Avi Dey
@avidey
Financial operations and KYC/AML professional at Bandhan Bank Limited, managing user access reviews and audit evidence.
IndiaWhat I'm looking for
At Bandhan Bank Limited, I conduct user access reviews, resolve access issues, maintain user profile data, and remediate permission discrepancies. I also archive access requests and approvals for statutory audits.
At Utkarsh Small Finance Bank, I managed account openings for retail and business clients, followed regulatory compliance guidelines, and resolved customer inquiries about digital banking platforms.
At IndusInd Bank, I processed cash transactions and fund transfers while enforcing KYC and AML protocols. I also supported customer service and identified cross-selling opportunities.
At Brinks India Pvt. Ltd, I handled ATM cash replenishment, balancing, and reconciliation, and maintained records for audits. I hold AML & KYC certification from Indian Institute Of Banking and Finance, IRDA certification, and a Power BI business intelligence certificate from SKILL NATION.
Experience
Work history, roles, and key accomplishments
Team Member - Centralized User Profile Management
Bandhan Bank Limited
Nov 2021 - Present (4 years 10 months)
Conducts periodic access reviews to ensure user permissions align with job duties, troubleshoots login issues, and maintains static data. Manages secure archiving of User Access Request forms and approval emails for statutory audits.
Customer Service Officer
Utkarsh Small Finance Bank
Aug 2021 - Nov 2021 (3 months)
Managed the full account opening lifecycle for retail and business clients, consistently meeting quarterly branch sales goals. Maintained strict adherence to regulatory compliance guidelines during onboarding and resolved advanced customer inquiries.
Teller
IndusInd Bank
May 2017 - Aug 2021 (4 years 3 months)
Executed cash deposits, withdrawals, and fund transfers with 100% accuracy in vault operations. Enforced KYC and AML protocols to detect and prevent fraudulent activities, and improved branch NPS through high service standards.
ATM Custodian
Brinks India Pvt. Ltd
Apr 2012 - May 2017 (5 years 1 month)
Managed secure transportation and replenishment of cash for ATM terminals, achieving zero discrepancies in daily cash balancing. Ensured ATM uptime through timely replenishment and handled basic technical issues.
Education
Degrees, certifications, and relevant coursework
University of Calcutta
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from the University of Calcutta, completed in 2008.
West Bengal Council of Higher Secondary Education
Higher Secondary, General Studies
Higher Secondary education from the West Bengal Council of Higher Secondary Education, completed in 2005.
West Bengal Board of Secondary Education
Secondary, General Studies
Secondary education from the West Bengal Board of Secondary Education, completed in 2003.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
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