
Indhuja User
@indhujauser
Banking professional at IDFC FIRST Bank who onboarded more than 30 customer accounts and supported KYC documentation and verification.
What I'm looking for
At IDFC FIRST Bank, I supported end-to-end customer onboarding, collecting and verifying KYC documents and reviewing account information for completeness, accuracy, and discrepancies.
I coordinated with branch operations, credit, and compliance teams to resolve documentation gaps, escalated customer requests, and maintained accurate records while following established procedures.
I also onboarded more than 30 customer accounts and tracked progress against acquisition targets. I hold a B.Com in Accounting & Finance and certifications in Banking and Finance, IRDAI, and Tally.
Experience
Work history, roles, and key accomplishments
Associate Manager – Acquisition (Household)
IDFC FIRST Bank
Nov 2025 - Aug 2026 (9 months)
Supported end-to-end customer onboarding, including collection and verification of KYC documentation in line with banking and internal process requirements. Reviewed customer information and account-related documents for completeness, accuracy, and discrepancies, and coordinated with internal teams to resolve documentation gaps.
Education
Degrees, certifications, and relevant coursework
SRM Arts and Science College
Bachelor of Commerce, Accounting and Finance
Grade: 80%
Completed Bachelor of Commerce in Accounting and Finance with 80% in 2023.
Bennett University
Certificate in Banking and Finance, Banking and Finance
Completed a Certificate in Banking and Finance from Bennett University.
IRDAI
IRDAI Examination, Insurance
Completed the IRDAI Examination.
Tally
Tally Certification, Accounting Software
Completed Tally Certification.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
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