At Unity Small Finance Bank (formerly Punjab and Maharashtra Co-operative Bank Ltd.), I oversee branch operations and maintain alignment with AML, KYC, and risk control frameworks.
I serve as a subject matter expert on KYC, suitability, and client due diligence documentation, reviewing client files against RBI, FIU-IND, and internal policy requirements. I work with clients and client-facing teams to collect outstanding information for onboarding, periodic refresh, and remediation.
I coordinate with Financial Crime, Compliance, and other internal stakeholders on risk assessments and escalation of documentation gaps or suspicious activity. I also handle KYC queries, reporting issues, customer grievances, death claim settlements, and high-risk account reviews.
My work has been recognized through “Compliant” audit ratings for three consecutive years. I also supported the transition of operational and AML processes during the bank’s conversion to Unity Small Finance Bank.
