Ava Ndongo
@avandongo
Adaptive safety-minded professional excelling in communication, content review, and operations.
What I'm looking for
I am an adaptive, detail-driven professional with experience in communication, content review, safety compliance, and customer support across fast-paced environments such as FedEx, the Port of Mobile, and Amazon. I hold a B.S. in Biochemistry with academic honors and OSHA-30 certification, and I consistently deliver accurate documentation, on-time performance, and compliance with federal and company safety standards.
I bring hands-on experience in digital media production, short-form video content and trend analysis, remote-ready workflows, and technical operations, combined with strong conflict resolution and multitasking skills. I am dependable under pressure, committed to clear communication, and focused on supporting teams and communities professionally.
Experience
Work history, roles, and key accomplishments
Delivery Driver
FedEx
Jan 2025 - Present (10 months)
Managed fast, accurate customer and dispatch communication and maintained a 100% on-time delivery rate while documenting deliveries and adhering to safety and compliance standards.
TWIC Escort
Express TWIC Escort Services
Jan 2022 - Present (3 years 10 months)
Coordinated safe entry for non-TWIC visitors, enforced federal compliance guidelines in high-security environments, and produced accurate logs and documentation.
Lab Assistant
University of South Alabama
Jan 2021 - Dec 2022 (1 year 11 months)
Documented data, prepared materials, and followed precise protocols to support laboratory operations and ensure accuracy in experiments and records.
Media Assistant
University of South Alabama
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted with video recording, editing, and digital content setup for campus events, supporting production workflows that required timing, accuracy, and creative judgment.
Maintained pace and accuracy in a high-volume fulfillment environment with a strong focus on quality, safety, and meeting productivity targets.
Education
Degrees, certifications, and relevant coursework
University of South Alabama
Bachelor of Science, Biochemistry
Activities and societies: Media Assistant, Lab Assistant, Food Pantry volunteer
Completed a Bachelor of Science in Biochemistry with Dean's List and President's List honors, focusing on laboratory protocols and data documentation.
Availability
Location
Authorized to work in
Job categories
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