Austin Rogers

Administer Microsoft 365, Entra ID, Exchange Online, Azure resources, Intune, Windows infrastructure, identity/access, licensing, and endpoint services for a nationwide healthcare organization. Support approximately 500-600 devices and lead modernization from hybrid identity to full Entra ID and from Group Policy to Intune.

Provided advanced endpoint, account, network, Microsoft 365, application, and infrastructure support in a rapidly scaling multi-site healthcare environment. Supported Windows deployment and provisioning, user and device administration, permissions, printers, connectivity, and escalated troubleshooting.

Supported district networking, Windows endpoints, user accounts, Google Admin, infrastructure, connectivity, and day-to-day technology operations. Troubleshot hardware, software, account, peripheral, and network issues while assisting with deployments and projects.

Delivered technical support for users, Windows devices, networking, accounts, peripherals, and school technology systems. Assisted with device deployment, maintenance, connectivity troubleshooting, and technology operations.

Managed business operations while providing hands-on technology support across multiple locations, including computers, networking, POS systems, peripherals, connectivity, and vendor coordination. Served as a practical technology escalation point while leading staff and operations.

Pursued a Bachelor of Science in Network Engineering and Cybersecurity, with approximately one year remaining; degree not completed.