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matt call

@mattcall

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Advanced Support Specialist at Cutting Edge MSP, recovering medical clinic data and remediating cyberattacks.

United States

Message

At Cutting Edge MSP, I administer IT environments for healthcare providers, law firms, and other businesses. I use PowerShell to automate and configure Windows, Azure, and Exchange environments.

I recovered data after disasters affecting medical clinics and neutralized and remediated cyberattacks. I also configured cloud environments with security in mind.

At Health First, I managed Windows, Azure, and AWS environments and administered identity and access controls. I automated routine work with PowerShell and AWS CLI, and maintained Windows Server and SQL environments.

At 180 Medical, I managed Windows Server systems, SQL databases, and VMware virtual machines. I developed PowerShell scripts and supported backup and recovery operations; I was promoted from Helpdesk to System Admin in 2021.

Experience

Work history, roles, and key accomplishments

Current

Advanced Support Specialist

Current

Cutting Edge MSP

Apr 2024 - Present (2 years 6 months)

Administers IT for over 50 companies including healthcare, law firms, and small/enterprise businesses. Handles PowerShell scripting, security threat remediation, email security, and cloud administration.

PowerShell Azure Exchange Office 365 SharePoint Microsoft Entra ID DUO Windows Server Hyper V Veeam Sonicwall Barracuda Purview Citrix Studio Google Cloud Platform Healthcare Software Support EMR ECW Epic

Infrastructure Engineer

Health First

Feb 2022 - Feb 2023 (1 year)

Managed and secured Windows, Azure, and AWS environments, implementing security policies and best practices. Automated tasks using PowerShell and AWS CLI, and administered Active Directory and SQL databases.

AWS Azure Windows Server PowerShell Azure AD AWS IAM RBAC Microsoft 365 ServiceNow CyberArk Citrix Terraform RAS SSO Intune MFA Splunk CloudFormation

System Administrator

180 Medical

Mar 2017 - Jan 2022 (4 years 10 months)

Managed Windows Server environments and administered SQL databases, ensuring high availability and performance. Implemented network security with SonicWALL firewalls and VPN solutions, and developed PowerShell scripts for automation.