Aundrea Napper
@aundreanapper
Driven recruitment specialist connecting talent to opportunity with HR analytics skills.
What I'm looking for
I am a driven and enthusiastic recruitment specialist with experience in full-cycle recruiting, employee development, and remote team coordination. I hold a Bachelor of Science in Business Administration with a concentration in Human Resource Management and I am completing a Certificate in Data Analytics.
At Diamond Crystal Brands and Coalition Technologies I conducted compliance and quality audits, analyzed audit data, and partnered with cross-functional teams to implement corrective actions that reduced non-conformance and improved performance. I managed high volumes of customer interactions as an independent contractor, achieving a 90%+ customer satisfaction rate and reducing call-backs through process feedback.
My strengths include data analysis and reporting (Excel, SQL basics), HR metrics and workforce analytics, compliance auditing, and stakeholder engagement. I combine meticulous attention to detail with strong communication skills and a proactive approach to problem solving.
I am committed to contributing to dynamic, fast-paced environments where I can apply recruiting experience, HR analytics training, and process-improvement skills to support talent acquisition and employee development initiatives.
Experience
Work history, roles, and key accomplishments
Audit Specialist
Diamond Crystal Brands
Jan 2016 - Mar 2023 (7 years 2 months)
Conducted 100+ audits annually to monitor food safety and compliance, analyzed audit data to inform management decisions and contributed to a 15% reduction in non-conformance and 20% improvement in compliance performance.
Customer Service Representative
Independent Contractor
Managed 50–80 customer interactions daily with strong data entry accuracy and resolved inquiries achieving a 90%+ customer satisfaction rate, reducing call-backs by 23%.
Education
Degrees, certifications, and relevant coursework
Southern New Hampshire University
Bachelor of Science in Business Administration, Human Resource Management
Grade: 3.8 GPA
Bachelor of Science in Business Administration with a concentration in Human Resource Management; Certificate in Data Analytics in progress; maintained a 3.8 GPA.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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