Audrey Selamolela

I've coordinated complex client and operational workflows at Viable Kitchens & Furniture, connecting sales, design, manufacturing, suppliers, logistics and installation from enquiry through delivery.

I build practical processes for customer resolution, escalations, approvals and follow-through, making ownership, deadlines and dependencies visible across teams. I use CRM systems, spreadsheets, digital project tools and AI-assisted tools to organise work, improve communication and support decisions.

Previously at Moremi Kitchens, I managed end-to-end customer journeys and helped increase repeat business and revenue by 150% through stronger customer experience, relationship management, retention strategies and operational improvements.

My banking background at Standard Bank includes managing a portfolio of more than 500 clients while balancing service delivery, risk, compliance, documentation and issue resolution. I'm comfortable working independently across remote, international teams and turning ambiguous requirements into clear actions and repeatable workflows.