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Aparicio Pablo RodriguesAR
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Aparicio Pablo Rodrigues

@apariciopablorodrigu

Operations coordinator at Access Bank Mozambique who supported 150+ clients and contributed to 15–20% portfolio growth.

South Africa
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What I'm looking for

I'm looking for operations, customer operations, or administrative coordination roles, on-site, hybrid, or remote.

At Access Bank Mozambique, I coordinated communications and support for a portfolio of 150+ clients. I prepared reports and operational documentation, streamlined approval processes, and contributed to 15–20% growth in client portfolio performance.

At PROJENITY, I coordinated customer onboarding and implementation activities that supported a 20% increase in software adoption. I also managed customer communications and conducted product demonstrations.

At Standard Bank Moçambique, I managed daily operations for 40–60 customers and processed international transfers and FX transactions in line with compliance requirements. I also maintained accounting records and supported reporting at SGN & Associados.

Experience

Work history, roles, and key accomplishments

Access Bank Mozambique logoAM

Assistant Relationship Manager

Access Bank Mozambique

Jan 2024 - Jan 2026 (2 years)

- Coordinated communications and support activities for a portfolio of 150+ clients
- Prepared reports, portfolio reviews, and operational documentation for management review
- Streamlined approval processes, improving operational efficiency across the team.
- Monitored client portfolios and proactively resolved operational issues before escalation
- Contributed to 15-20% growth in client portfoli

PROJENITY logoPR

Commercial Manager

PROJENITY

Jul 2023 - Dec 2023 (5 months)

- Coordinated customer on-boarding and implementation activities, supporting a 20% increase in software adoption
- Managed operational workflows and day-to-day customer communications
- Conducted product demonstrations that supported client adoption initiatives
- Assisted with reporting and performance monitoring for the commercial team

•Role completed as a project-based contract

Standard Bank Moçambique logoSM

Front Line Officer

Standard Bank Moçambique

Aug 2018 - Jul 2022 (3 years 11 months)

- Managed daily operations for 40-60 customers while maintaining compliance and service standards
- Processed international transfers and FX transactions with full compliance accuracy
- Conducted documentation verification and operational reviews

•🏆 Award: Best Customer Service (2021)

SA

Accounting Assistant

SGN & Associados

Nov 2016 - Jul 2018 (1 year 8 months)

- Maintained accounting records and reconciliations
- Supported reporting, cash flow management, and administrative operations
- Assisted with monthly reporting and documentation processes

Education

Degrees, certifications, and relevant coursework

FS

Francisco Manyanga Secondary School

General Secondary Education

NI

Number One Training Institute

Professional English and English Literature

LI

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Mar 2021

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Apr 2021

IC

Institute of Transport and Communications

Technical Diploma, Information Technologies

2021 - 2021

AM

Absa Bank Moçambique

Ready to Work 2023

Nov 2023

ON

OPEN (Online Professional English Network)

English for Career Development MOOC

Sep 2026

ES

EF SET

EF SET English Certificate 72/100 (C2 Proficient)

Sep 2026

Tech stack

Software and tools used professionally

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