Open to opportunities

Audrey Dedede

@audreydedede

Message

Experienced product and delivery manager driving digital transformations and interoperable payments solutions.

Botswana

Message

What I'm looking for

I seek a product/delivery leadership role where I can drive digital payments and interoperability projects, mentor teams, and deliver measurable outcomes in a collaborative, growth-focused environment.

I am an experienced Product and Delivery Manager with a proven record leading agile teams, digital transformations, and cross-functional product initiatives in fintech and digital platforms.

I translate complex business needs into actionable roadmaps, manage product backlogs, define user stories, and prioritise features to deliver measurable outcomes and customer-centric designs.

At BotswanaPost I led integrations, reduced service downtime, improved transaction visibility, and delivered multiple concurrent projects across payments, wallets, and courier services while mentoring teams in Agile and DevOps practices.

I champion collaboration with banks, MNOS and vendors, establish KPIs and governance frameworks, and drive continuous improvement to ensure regulatory alignment, operational stability, and strong product adoption.

Experience

Work history, roles, and key accomplishments

Current

IT Manager - Development

Current

BotswanaPost

Jun 2024 - Present (1 year 5 months)

Lead product strategy and agile delivery for nationwide digital channels, delivering interoperability and payments integrations that reduced downtime 30% and improved transaction data visibility 40%.

Product Management Agile Scrum Stakeholder Management DevOps Roadmapping Vendor Management KPI Tracking

IT Applications Developer

BotswanaPost

May 2023 - May 2024 (1 year)

Implemented B2B service integrations and automation improving reconciliation speed by 40% and enabling reliable cross-platform interoperability for payments and logistics partners.

API Development Integration Testing SQL QA Technical Documentation

Graduate Trainee

BotswanaPost

Oct 2020 - May 2024 (3 years 7 months)

Supported Agile SDLC activities and API integration testing, translating business requirements into user stories and contributing to process improvements that shortened sprint cycles.

Agile Delivery User Stories API Testing Jira Backlog Grooming UAT Documentation SDLC

Assistant Application Specialist

Bayport Financial Services

Jun 2019 - Oct 2020 (1 year 4 months)

Coordinated agile delivery and program governance for customer-facing systems, introduced project management tooling and improved testing and user adoption for loan capture systems.

Project Coordination Agile Practices Testing Stakeholder Engagement Help Desk Support

Project Administrator

Nexim Solutions (Pty) Ltd

Sep 2017 - Dec 2018 (1 year 3 months)

Managed governance frameworks and digital transformation projects, delivering technical solutions on time and within budget while improving the company's digital presence.

Digital Transformation Stakeholder Management Budgeting Documentation Onboarding

System Analyst | Project Officer

Solidcare Services (Pty) Ltd

Jan 2017 - Sep 2017 (8 months)

Conducted requirements analysis, UAT coordination and iterative release cycles to align IT delivery with user feedback and improve system security and usability.

UAT Process Optimization Release Management Testing Documentation

Part-Time Intern

Botho University

Feb 2016 - May 2016 (3 months)

Led a student development team on an academic software project using VB.NET/C# and MySQL, contributing to project planning, development and presentations.