Open to opportunities

Refilwe Letamo

@refilweletamo

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Experienced customer support specialist with a focus on project management.

Botswana

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What I'm looking for

I am looking for a role that values collaboration, offers opportunities for growth, and allows me to leverage my project management skills to drive impactful results.

I am a PMP certified professional with over 8 years of experience in delivering high-impact projects across public, donor-funded, and consulting environments. My expertise lies in communication, stakeholder engagement, and risk management, enabling me to troubleshoot effectively and manage high volumes of queries while providing clear and empathetic support.

Throughout my career, I have proven my ability to work independently and meet tight deadlines, contributing to continuous service improvement in fast-paced digital settings. My recent role as a Project Analyst at The NeoHub Innovation Lab involved supporting strategic planning and project alignment, where I analyzed operational data to improve resource use and drive efficiency.

In my previous position as a Finance Specialist for World Bank projects, I led budgeting and risk assessments, coordinated multi-stakeholder workshops, and contributed to the development of strategic plans. I am passionate about leveraging my skills to enhance project performance and drive organizational transformation.

Experience

Work history, roles, and key accomplishments

Project Analyst

TheNeoHub Innovation Lab

May 2024 - Jun 2025 (1 year 1 month)

Supported strategic planning and project alignment across innovation and development programs. Analyzed operational data to improve resource use, drive efficiency, and inform risk mitigation strategies. Streamlined corporate reporting tools and frameworks to enhance performance visibility.

Strategic Planning Data Analysis Risk Mitigation

Individual Consultant- Finance Specialist

Ministry of Land and Water Affairs

Aug 2022 - Aug 2023 (1 year)

Led budgeting, planning, and risk assessments for infrastructure projects funded by the World Bank. Supported development and execution of departmental strategic plans and donor-aligned project frameworks. Coordinated multi-stakeholder workshops and strategy reviews to align implementation with national priorities.

Project Planning Risk Assessment Strategic Planning Budgeting

Project and Procurement Administrator

Ministry of Land and Water Affairs

Nov 2017 - Jul 2022 (4 years 8 months)

Monitored project progress and implemented quality control measures to ensure projects met strategic goals and objectives. Facilitated project initiation and planning, including development of project charters, execution plans, contracts, and schedules. Prepared project expression of interests and request for bids/proposals documentation, as well as tender evaluations and debriefings of bidders.

Monitoring Quality Control Contract Negotiation

Assistant Economic Planner

Ministry of Land and Water Affairs

Mar 2016 - Oct 2017 (1 year 7 months)

Prepared and monitored development budgets and project performance reports. Conducted cost-benefit and impact assessments to inform strategic decision-making. Supported formulation of public-private partnership (PPP) strategies and fiscal risk management plans.

Préparation De Budget performance reporting Cost Benefit Analysis PPP Strategies

Education

Degrees, certifications, and relevant coursework

Botswana Accountancy College

Post Graduate Certificate, Infrastructure Finance

Completed a Post Graduate Certificate in Infrastructure Finance at Botswana Accountancy College. This program provided specialized knowledge in financing infrastructure projects.