Destiny Trexler
@destinytrexler
Customer service and retail operations professional with strong work ethic, quick learning, and data entry skills.
What I'm looking for
I thrive in fast-paced retail environments where clear communication, reliability, and a strong work ethic matter. I’m a quick learner who adapts easily, multitasks efficiently, and stays organized while keeping work areas clean and ready for customers.
Most recently, I’ve been supporting Ulta Beauty as a Task Associate by unloading trucks, organizing boxes by department, stocking items in the correct locations, and maintaining an organized store floor. I also handle online pick-up and ship-from-store orders—using the zebra app to input shipping information, printing labels, attaching required labels, and ensuring packages are ready to ship.
Across past roles, I’ve delivered consistent service at the front line and behind the scenes. At Nordstrom Rack, I worked cash room duties like counting and inputting store earnings, creating bank deposits, setting up registers, and supporting customers with pick-ups and returns. At T-Mobile’s call center, I answered numerous calls, verified customer information, handled billing and device/SIM issues, processed payments, and guided customers through self-service options.
Whether I’m helping customers in-store, assisting self checkout, supporting drive-thru operations, or managing freight and overstock, I focus on accuracy, safety, and positive energy. I’m also trained in safety and HAZMAT, and I bring dependable, responsible teamwork to every shift.
Experience
Work history, roles, and key accomplishments
Unloaded trucks, unpacked and stocked items by department and location, and helped keep the store organized and clean. Supported non-truck days by preparing online pickup orders and shipping packages using the Zebra app and shipping label workflows.
Assisted at self-checkout by helping customers and resolving issues, and supported daily store recovery and cleaning. Replenished stock as needed and provided customer service to help shoppers find items.
Handled high-volume inbound calls by verifying accounts and assisting with billing, device and SIM issues, phone plans, feature add-ons, and transfers to technical support. Educated customers on T-Mobile app self-service options while using multiple systems to look up policies and provide accurate, updated information.
Service Experience
Nordstrom Rack
Sep 2023 - Dec 2024 (1 year 3 months)
Managed cash room responsibilities by counting store earnings and creating bank deposits, and completed related data entry and logging for records. Provided customer service through phone and in-store support, handled cashier transactions and returns, and helped keep the front area organized.
Drive Thru
Burger King
Oct 2022 - Jul 2023 (9 months)
Took drive-thru orders quickly and accurately while providing friendly customer service. Stocked and organized stations, maintained cleanliness in the dining area, and supported efficient shift handoffs by restocking before leaving.
Stocked freight and general merchandise overnight by organizing products by department, handling overstock, and staging items to top stock. Maintained a clean work area, performed store zoning, and assisted customers by answering questions and helping locate items.
Education
Degrees, certifications, and relevant coursework
Destiny hasn't added their education
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