Daneisha Ballard
@daballard
Experienced case management supervisor with expertise in advocacy, team leadership & coordination.
What I'm looking for
With over 15 years of extensive expertise in high-risk case management and team leadership, I have honed exceptional skills in conflict resolution, client advocacy, and cross-team collaboration. My commitment to ensuring effective service delivery and compliance with performance metrics has been a cornerstone of my professional journey. I am passionate about fostering professional development and coordinating with community partners to enhance client support.
Throughout my career, I have led teams in high-risk case management, collaborating with staff to evaluate the needs of at-risk youth and families. My approach includes utilizing family team meetings to build consensus, develop action plans, and address concerns. I have consistently monitored performance metrics, achieving measurable compliance improvements while guiding staff development through training and performance evaluation.
My experience spans various roles, including my current position as a Supervising Family Service Specialist II, where I focus on improving service outcomes through community collaboration. I am dedicated to seeking innovative solutions that enhance organizational outcomes and ultimately support the vulnerable populations I serve.
Experience
Work history, roles, and key accomplishments
Supervising Family Service Specialist II
Division of Child Protection & Permanency
Jan 2016 - Jan 2025 (9 years)
Led a team in high-risk case management, ensuring effective service delivery and compliance with performance metrics. Collaborated with staff to evaluate the needs of at-risk youth and families, fostering positive changes and improving service outcomes.
Family Service Specialist II-Case Manager
Division of Child Protection & Permanency
Nov 2006 - Jan 2016 (9 years 2 months)
Applied family-centered case management to address the needs of vulnerable youth and their families. Conducted home visits and collaborated with teams to develop solution-based case plans.
Social Worker 2
Southern State Correctional Facility
Nov 2003 - Nov 2006 (2 years 11 months)
Managed a caseload of high to low risk male inmates, creating case plans to address their social, vocational, and psychological needs. Coordinated social group programming and connected inmates to community resources.
Education
Degrees, certifications, and relevant coursework
Montclair State University
Post Bachelor’s Certificate, Adolescent Advocacy
2014 - 2015
Completed a Post Bachelor’s Certificate in Adolescent Advocacy, focusing on strategies and practices to support and advocate for adolescents in various settings.
Stockton University
Bachelor of Science, Social Work
2001 - 2003
Earned a Bachelor of Science in Social Work, gaining knowledge and skills in social work practices, ethics, and community service.
Rowan College of South Jersey-Cumberland
Associate of Science, Social Services
1997 - 2001
Obtained an Associate of Science in Social Services, providing foundational knowledge in social services and community support systems.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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