Open to opportunities

Attila Biro

@attilabiro

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Detail-oriented professional with expertise in international business management.

United Kingdom

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What I'm looking for

I seek a dynamic role where I can leverage my skills in international business and management, contribute to team success, and grow within a supportive company culture.

I am a dedicated professional with a BA Hons in International Business and Management from Leeds Beckett University. My academic journey has equipped me with a solid foundation in various business disciplines, including international operations, supply chain management, and data analytics. I have actively engaged in projects that honed my skills in project management and cross-cultural communication, further enhancing my ability to thrive in diverse environments.

In my recent role as a Shift Leader at Coloplast Hungary, I successfully managed team operations, ensuring adherence to workplace standards and achieving daily targets. My experience in customer service and sales at Sky Services and O2 has developed my strong interpersonal skills and ability to resolve issues efficiently. I am passionate about fostering a collaborative work environment and supporting team success through effective communication and leadership.

Experience

Work history, roles, and key accomplishments

Voluntary Worker

ACT Alliance

Jan 2023 - Jul 2023 (6 months)

Volunteered to set up efficient cross-country transport, manage import and export duties, and assist in establishing psycho-social support lines for individuals in need in Ukraine.

Logistics Coordination Import Export Humanitarian Aid Cross Cultural Communication Project Coordination Crisis Management Resource Allocation Community Support International Relations

Shift Leader

Coloplast Hungary Kft

Sep 2022 - Jul 2023 (10 months)

Assigned personnel and resources to workstations to achieve daily targets efficiently, ensuring adherence to 5S principles. Conducted quality escalations, developed training plans, and performed risk assessments to maintain health and safety standards.

Quality Control Training Development Risk Assessment Root Cause Analysis Team Leadership

Support Executive

Sky Services Limited

Oct 2020 - Jul 2022 (1 year 9 months)

Provided B2C and B2B customer support for telephone, broadband, and TV services, utilizing Mesh Tools and various back-office systems. Managed accounts and contracts through Stan/Sirius systems and engaged in sales of CCA and other services.

Customer Support B2C Sales B2B Sales Technical Support Account Management Contract Management Design Thinking Project Management Target Setting Problem Solving

Customer Service/Sales Executive

O2-Randstad Business Solutions

Feb 2018 - Oct 2020 (2 years 8 months)

Served as a shop floor colleague, providing FCA qualified phone/device contracting with finance options for tangible and intangible products. Maintained shop floor, managed product replenishment, and conducted stock counts.

Customer Service Stock Management B2B Sales B2C Sales Shop Floor Operations Sales Targets

Education

Degrees, certifications, and relevant coursework

Leeds Beckett University

IBM Enterprise Design Thinking Certificate, Project Development

2020 - 2020

Completed the IBM Enterprise Design Thinking Certificate for Project Development. This certification focused on applying design thinking methodologies to project development.

Leeds Beckett University

BA Hons International Business and Management, International Business and Management

2017 - 2020

Grade: 2:1

Activities and societies: Social Representative and Course Ambassador of Academic years, which involve gaining and presenting crucial information to classmates, as well as the organization of social events. Membership of International Business Society.

Achieved a 2:1 grade in International Business and Management. Completed modules in International Operations and Global Supply Chain Management, Management of HR, and International Operations and Trade Policy. Also studied Foundations of International Business, Understanding Markets and Customers, and Accounting and Finance for Managers.

Hochschule Bremen University of Applied Sciences

BA Hons European Finance and Accounting, European Finance and Accounting

2019 - 2019

Participated as an Erasmus+ Exchange Student, focusing on European Finance and Accounting. Modules included International Business Finance and Accounting, European Law and Politics, and Strategic Management. Also studied International Management, Elements of Corporate Finance, and International External Auditing.

Leeds City College

Access to Higher Education, Level 3, Business Studies

2015 - 2016

Completed the Access to Higher Education, Level 3 program. Modules included Finance, Economics, Management, and Human Resource Management. Also studied Leadership, Marketing, Customer Service, and developed a Business Plan Project.