Open to opportunities

attah joel

@attahjoel

Message

I deliver guest service, administrative support, data entry, and customer-focused operations.

Nigeria

Message

What I'm looking for

I'm looking for opportunities to learn new skills, take on new challenges, build my career and knowledge, and contribute through hard work, dedication, discipline, and service.

I'm currently supporting guest experiences at Smart Residences Ltd in Abuja, managing check-ins, check-outs, payments, reservations, service requests, and guest records.

Previously, I served as a Resident Officer at Smart Residences Ltd, coordinating housekeeping, conducting apartment checks, resolving guest inquiries, and producing daily shift reports. I also supported Yiaga Africa's ERAD initiative by accurately processing election data and maintaining large-volume spreadsheets.

My experience includes administrative support at the National Assembly of the Federal Republic of Nigeria (Senate), where I assisted with committee reports and technical research on police-related issues. At Rujjee Enterprise, I built customer relationships, resolved product complaints, marketed bread products, and managed sales negotiations.

I'm motivated by learning, new challenges, and contributing to the wellbeing of humanity. Through volunteering with the Nigerian Red Cross Society and musical performances, I support community service, public health awareness, and humanitarian activities.

Experience

Work history, roles, and key accomplishments

Current

Guest Relations Officer

Current

Smart Residences Ltd

Jul 2025 - Present (1 year 2 months)

Greet and assist guests, ensuring a warm welcome and professional first impression. Manage check-in and check-out processes efficiently, handling payments and reservations.

Customer Service Reservation Management Payment Processing Problem Solving Coordination

Current

Volunteer

Current

The Nigerian Red Cross Society

Sep 2021 - Present (5 years)

Supported humanitarian activities through musical performances at events, parades, and outreach programs. Promoted the visibility and goodwill of the Red Cross during community services and public ceremonies.

Music Performance Teamwork Public Engagement Event Coordination

Resident Officer

Smart Residences Ltd

Jan 2024 - Jul 2025 (1 year 6 months)

Attended to guest service requests using the apartment self-service system. Conducted routine apartment checks for cleanliness, laundry, and housekeeping needs.

Customer Service Reporting Problem Solving

Data Entry Clerk

Yiaga Africa (ERAD)

Jan 2023 - Mar 2023 (2 months)

Downloaded election data from the INEC Result Viewing Portal and converted it into paper formats for processing. Transferred data from paper formats into Yiaga Africa's secure database systems.

Data Entry Database Management Accuracy Attention To Detail

Distribution Sales Representative

Rujjee Enterprise

Sep 2020 - Jan 2023 (2 years 4 months)

Established and maintained good customer relationships through the supply of Bread products. Resolved customer complaints of bread spoilage by investigating problems, developing solutions by changing to fresh ones and making recommendations to the bakery.

Sales Customer Relationship Management Problem Solving Negotiation Market Analysis

Office Assistant (NYSC)

National Assembly of the Federal Republic of Nigeria (Senate

Oct 2022 - Oct 2022 (0 months)

Assisted the Clerk of the committee in preparation of committee reports. Conducted technical research on police related issues and provided administrative support directly to the office of the Clerk for the committee.

Administrative Support Research Report Preparation