At Edge Business Solutions Pvt. Ltd., I handle customer calls, respond to queries, and share accurate information. I also record customer feedback and call outcomes while maintaining records and following established processes.
Previously, I handled outbound calls and candidate queries at Desnor Destination Pvt. Ltd., followed up on calls, and coordinated interview schedules and documentation. As a Lecturer in Computer Science at IIIT Soft IGNOU, I delivered lectures and practical sessions and assessed student performance.
