At Celebrations, I lead customer experience and retention strategy across four retail locations. I led the 2026 Father’s Day campaign, contributing to a 90% year-over-year increase in campaign revenue, and a reactivation initiative targeting 7,700+ dormant customers.
At Skill Sphere, I lead marketing and sales strategy and manage an acquisition funnel across digital and partnership channels. Integrated campaigns and funnel optimization increased cohort enrollment by 67%, from 12 to 20 students. Earlier at Celebrations, I improved Instagram engagement by 15% through structured content planning and creative optimization.
