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Astinos SalernoAS
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Astinos Salerno

@astinossalerno

Customer Support Specialist candidate for Metricool’s French Market team, experienced in resolving client inquiries through chat and email.

Serbia
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What I'm looking for

I’m seeking the Customer Support Specialist - EMEA (French Market) role at Metricool, supporting an international user base remotely during EMEA business hours. I’m drawn to helping customers through chat and sharing feedback to improve the platform.

In my freelance work as a writer and trader since 2021, I’ve handled client inquiries through chat and email, resolving issues and keeping clients informed.

I’ve processed requests, checked platform functionality, and created invoices, reports, and documentation while managing deadlines independently in a remote setting.

I’m applying for the Customer Support Specialist - EMEA (French Market) position at Metricool. I’m familiar with Zendesk, Intercom, and Freshdesk, and I’m available full-time for EMEA business hours.

Experience

Work history, roles, and key accomplishments

Education

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Astinos hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Looking for a job

Location

Serbia

Authorized to work in

Salary expectations

20k+ EUR

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