
Astinos Salerno
@astinossalerno
Customer Support Specialist candidate for Metricool’s French Market team, experienced in resolving client inquiries through chat and email.
What I'm looking for
In my freelance work as a writer and trader since 2021, I’ve handled client inquiries through chat and email, resolving issues and keeping clients informed.
I’ve processed requests, checked platform functionality, and created invoices, reports, and documentation while managing deadlines independently in a remote setting.
I’m applying for the Customer Support Specialist - EMEA (French Market) position at Metricool. I’m familiar with Zendesk, Intercom, and Freshdesk, and I’m available full-time for EMEA business hours.
Experience
Work history, roles, and key accomplishments
Freelance Writer and Trader
Self Employed
Jan 2021 - Present (5 years 9 months)
Provided freelance writing and trading services remotely, handling client inquiries via chat and email, processing requests, and managing deadlines independently.
Education
Degrees, certifications, and relevant coursework
Astinos hasn't added their education
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Location
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Job categories
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