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Astha Dwivedi

@asthadwivedi

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Senior sales and logistics coordinator skilled in imports, customs clearance, and CRM-driven order processing.

India

Message

What I'm looking for

I’m looking for a role where I can own end-to-end sales coordination and logistics—imports/exports, customs clearance, accurate documentation, and CRM reporting—while strengthening customer relationships and ensuring on-time delivery and audit-ready processes.

I’m a Senior Sales & Logistics Coordinator with 09 years of experience in sales & logistic operations, supporting customer satisfaction through accurate coordination and responsive follow-ups. I’ve built a track record of handling domestic and international orders, maintaining clear documentation, and earning recognition for exceptional support and responsiveness.

At Ishida India Pvt Ltd (August 2017 to till Date), I manage accounts tied to orders, prepare Performa Invoices, and support approvals with ABG/PBG and LC draft checking, including payment follow-ups. I coordinate production timelines, sales schedules, order document checks (customer PO, PI, indent sheet), after-sales support, CRM database management, and outstanding collection with the sales team.

I also run logistics and compliance work—customs clearance coordination, import/export documentation, shipment monitoring, and ensuring compliance with import/export laws—while maintaining ISO audit-ready sales department records. I prepare and analyze monthly sales order and invoicing reports and ensure ERP-based reporting insights help senior management with accuracy and clarity.

Experience

Work history, roles, and key accomplishments

Current

Senior Sales & Logistics Coordinator

Current

Ishida India Pvt Ltd

Aug 2017 - Present (8 years 10 months)

Manage domestic and international orders, including proforma invoicing, order document checks, CRM updates, and ABG/PBG and LC draft/payment follow-ups. Coordinate with production and Ishida Japan for timely manufacturing, handle customs clearance and international shipment documentation, and support ISO audit and monthly sales reporting.

Proforma Invoices ABG PBG Handling Customs Clearance CRM Management Sales Reporting Data Analysis

Sales Executive

Kamdhenu Paints Ltd

Jun 2015 - Jul 2017 (2 years 1 month)

Supported sales team coordination by scheduling dealer/painter meets, developing sales in registered depots, and driving teams to meet targets through marketing schemes. Produced monthly ERP-based sales reports, maintained dealer machine databases and fixed assets, tracked purchase orders and insurance/invoice details, and handled dealer/painter queries.

Sales Reporting Dealer Management Sales Targets Dealer Meetings Fixed Asset Tracking

Summer Internship

Intervo Technologies

May 2014 - Jul 2014 (2 months)

Updated internal employee databases, gathered payroll data, and supported recruitment by screening resumes, scheduling interviews, and managing job postings. Produced HR-related reports, addressed employee benefit queries, and distributed company policies in digital and hard-copy formats.

Interview Scheduling HR Reporting Candidate Coordination