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Asraful IslamAI
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Asraful Islam

@asrafulislam2

IT professional with 14+ years’ experience in server administration, networking, Microsoft 365, ERP support, and IT operations.

Bangladesh
Message

What I'm looking for

Seeking remote and part-time IT opportunities with international companies. Bringing 14+ years of experience in IT support, Windows/Linux servers, networking, Microsoft 365, ERP support, and troubleshooting. Open to remote technical support, help desk, system administration, freelance, and contract-based roles.

At Suvastu Real Estate Limited, I manage Windows and Linux server infrastructure, Active Directory, DNS, DHCP, and file and print services for users across office and remote locations.

I also administer LAN/WAN, MikroTik routers, Wi-Fi, and VPN, and support Microsoft 365 and ERP applications to keep business systems available.

Previously, at the University of Dhaka’s Dept. of Information Science and Library Management, I managed departmental IT operations and maintained a computer laboratory with 65+ desktop PCs. I supported faculty, staff, and students with network, workstation, and classroom technology needs.

I started there as an IT Support Engineer, providing first-level hardware, software, and system support. My training includes System Administration and IT Infrastructure Services through Coursera (Google) and Windows Server Administration through Udemy.

Experience

Work history, roles, and key accomplishments

SL
Current

Senior Executive, IT

Suvastu Real Estate Limited

Dec 2025 - Present (10 months)

Manage Windows and Linux server infrastructure, Active Directory, DNS, DHCP, file and print services, supporting 70+ users across head office and remote sites. Administer and troubleshoot LAN/WAN, MikroTik routers, switches, Wi-Fi, VPN, and network infrastructure across multiple locations.

SL

Executive, IT

Suvastu Real Estate Limited

Oct 2024 - Nov 2025 (1 year 1 month)

Delivered end-user IT support for hardware, software, network connectivity, and ERP applications across the organization. Installed, configured, and maintained Windows operating systems, business applications, and office IT equipment.

University of Dhaka logoUD

Computer Operation Officer

University of Dhaka

Nov 2016 - Sep 2024 (7 years 10 months)

Managed departmental IT infrastructure and daily technology operations to ensure smooth academic and administrative activities. Maintained a computer laboratory with 65+ desktop PCs, ensuring system availability, performance, and reliable operation.

Education

Degrees, certifications, and relevant coursework

Udemy logoUD

Udemy

Certification, Windows Server Administration

Completed the Windows Server Administration certification.

Coursera logoCO

Coursera

Certification, System Administration and IT Infrastructure Services

Completed the System Administration and IT Infrastructure Services certification from Google.

Green University of Bangladesh logoGB

Green University of Bangladesh

Bachelor of Science, Computer Science and Engineering

Completed a four-year Bachelor of Science in Computer Science and Engineering program.

HI

Habiganj Polytechnic Institute

Diploma in Engineering, Computer Technology

Completed a four-year Diploma in Engineering in Computer Technology.

CI

Citycell

Training, Industrial Training

2010 - 2011

Completed industrial training from November 2010 to February 2011.

Tech stack

Software and tools used professionally

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