Md Ragibur Rahman Shawn
@mdshawn
Experienced System Engineer specializing in Windows Server and cloud infrastructure.
BangladeshWhat I'm looking for
I am an experienced, detail-oriented System Engineer focused on Windows Server environments and cloud infrastructure, with a strong record in designing and implementing reliable, secure systems.
I have led major infrastructure projects including Active Directory builds and upgrades, Exchange Edge deployments, and centralized IPAM implementations, improving continuity and manageability across the enterprise.
My hands‑on expertise covers Microsoft 365, Intune, SCCM, PDQ, VMware virtualization, automation with Power Automate, and security/compliance activities such as VAPT and CIS hardening.
I value proactive monitoring, documentation for audits, and automation to reduce downtime—examples include an AI Copilot chatbot for IT queries, a Grafana monitoring dashboard, and a company Intune portal serving 1,100+ employees.
Experience
Work history, roles, and key accomplishments
System Engineer
Banglalink
Dec 2023 - Present (2 years 1 month)
Administered Windows Server, Active Directory, Exchange and Microsoft 365 environments; upgraded domains from Server 2016 to 2022 and deployed Intune Company Portal for 1,100+ users, improving device compliance and reducing helpdesk load.
IT Specialist Engineer
Banglalink
Jan 2022 - Nov 2023 (1 year 10 months)
Managed SCCM/PDQ deployments and IT asset inventory for 2,000+ laptops and 5,000+ assets, enabled remote work for 2,000+ staff, and automated workflows to streamline procurement and audit communications.
Customer Service Executive
Robi Axiata
Nov 2021 - Jan 2022 (2 months)
Handled live support systems and resolved client issues to retain key accounts while supporting store operations and promotions during peak periods.
Assistant Electrical Engineer
Automize Engineering & Consulting Ltd
Jul 2019 - Dec 2020 (1 year 5 months)
Assisted SCADA and HMI implementation, performed energy audits and equipment sizing, and supported VT SCADA functions including alarms, logging and security.
Education
Degrees, certifications, and relevant coursework
CBCity University, Bangladesh
Bachelor of Science, Electrical & Electronic Engineering
Grade: 3.81 out of 4.00
Completed Bachelor of Science in Electrical & Electronic Engineering with a strong academic record (CGPA 3.81/4.00).
Western College, Dhaka
Higher Secondary Certificate, Science
Grade: 4.80 out of 5.00
Completed Higher Secondary Certificate (Science) with a GPA of 4.80 out of 5.00.
Shahjahanpur Railway Government High School
Secondary School Certificate, Science
Grade: 4.94 out of 5.00
Completed Secondary School Certificate (Science) with a GPA of 4.94 out of 5.00.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Job categories
Skills
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