Open to opportunities

asmi singh

@asmisingh

Customer support intern who helps clients adopt IT services through clear communication and fast, empathetic problem-solving.

India

Message

What I'm looking for

I’m looking for a role where I can support clients in an IT environment, communicate clearly, solve problems quickly, and grow toward cybersecurity/incident-response work in a fast-paced team.

I’m a Customer Support intern at CyberXplore, where I help clients adopt relevant company services by assisting them via email and online meetings. I focus on clear, tailored communication to build trust, improve satisfaction, and support service uptake in a fast-paced IT environment.

I bring strong time management, active listening, and adaptability to changing priorities, along with problem-solving skills grounded in empathy. I’m also building transferable capabilities that align with cybersecurity roles like incident response and support, using analysis to assess needs and integrate client feedback.

Experience

Work history, roles, and key accomplishments

Customer Support Intern

CyberXplore

Sep 2025 - Mar 2026 (6 months)

Assisted clients via email and virtual meetings, guiding them to adopt relevant CyberXplore services and solutions. Built strong client relationships through clear communication, applying problem-solving and empathy to resolve issues and improve service uptake.

Customer Support Client Communication Email Support Microsoft Office Suite Active Listening Time Management Problem Solving