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@asiamariecallanta
Dynamic telesales team leader with strong organizational and interpersonal skills.
As a dedicated telesales team leader with extensive experience in the hospitality and customer service sectors, I have honed my skills in communication, problem-solving, and team management. My background includes leading teams at Cole Asia Business Center and Zoma Trading International Corp., where I developed strategies to enhance performance and drive sales.
With a Bachelor of Science in Hotel and Restaurant Management, I bring a unique blend of hospitality knowledge and practical experience. My certifications in housekeeping and food and beverage services further complement my skill set, allowing me to understand and meet diverse client needs effectively. I am passionate about fostering a collaborative team environment and ensuring exceptional service delivery.
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Work history, roles, and key accomplishments
Zoma Trading International Corp.
Jan 1970 - Jan 1970 (0 months)
Led a telesales team, focusing on achieving sales targets and improving team performance through effective communication and organizational skills. Developed strategies to enhance customer engagement and satisfaction.
THC Global
Jan 1970 - Jan 1970 (0 months)
Supervised telesales operations, ensuring team adherence to sales protocols and providing training to enhance skills. Focused on problem-solving and conflict resolution to maintain team morale and productivity.
Secure Information Technology Corporation
Jan 1970 - Jan 1970 (0 months)
Managed a collection team, implementing effective strategies for debt recovery while maintaining positive customer relations. Utilized strong organizational and interpersonal skills to lead the team.
Degrees, certifications, and relevant coursework
Bachelor of Science, Hotel and Restaurant Management
High School Diploma
2014 - 2015
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