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Ash User

@ashuser11

Project Manager at DHL Express India who delivered a multi-country e-invoicing rollout and improved project delivery timelines.

India

Message

At DHL Express India, I manage global IT transformation and compliance projects, including a multi-country rollout of the Global Express Services E-Invoicing Adapter. I worked across legal, compliance, and regional logistics teams to align workflows with local requirements.

I also managed a technical refresh infrastructure project through planning, execution, and rollout, achieving zero downtime during the transition. My DHL work includes project governance, risk management, and reporting for senior leadership.

At AstraZeneca India, I supported global PMO and Software Shared Services IT governance. I analyzed project data and designed dashboards for portfolio reviews and compliance audits, and helped standardize PMO governance practices.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

DHL Express India

Sep 2021 - Present (5 years 1 month)

Driving end-to-end delivery of global IT transformation and compliance projects. Led multi-country rollout of Global Express Services and managed technical refresh infrastructure projects, achieving 95% on-time completion and reducing delivery delays by 40%.

Project Management Agile Scrum SAFe Waterfall Jira Confluence ServiceNow SharePoint Microsoft Project Excel PowerPoint Risk Management Stakeholder Engagement Log Management

Analyst / Senior PMO Analyst

AstraZeneca India

Aug 2018 - Sep 2021 (3 years 1 month)

Supported global PMO and Software Shared Services IT governance. Tracked project progress, managed financial forecasts, and standardized PMO governance practices across a global project portfolio.

PMO Project Governance Financial Forecasting Data Analysis Dashboarding Data Visualization Process Improvement Compliance

PMO Executive

Equiniti India

Oct 2017 - Jul 2018 (9 months)

Produced key management reports on project metrics, status updates, and resource utilization. Coordinated milestone tracking and gate reviews, and managed project timelines using advanced scheduling tools.

PMO Reporting Resource utilization Milestone Tracking Scheduling Documentation

Executive / Associate

HCL Technologies

Dec 2014 - Sep 2017 (2 years 9 months)

Developed dashboards, tracked risks and actions, and supported program-level governance for large IT delivery programs. Analyzed performance metrics to improve organizational effectiveness.

Dashboarding Risk Tracking Program Governance Performance Metrics Reporting Operations Monitoring