At Great Wall Tobacco Company Limited, I handle inbound and outbound customer calls, resolve inquiries and complaints, process orders, and update customer records in the CRM system.
As a Community Mobilizer Intern at Kijana Education Concern, I supported education and social development programmes through community meetings, awareness campaigns, beneficiary registration, and programme reporting. I also translated project materials from English to Kiswahili.
At Baraza la Kiswahili la Taifa (BAKITA), I translated official documents between English and Kiswahili and proofread publications. My work at Kijiji cha Makumbusho (Village Museum) included assisting visitors in both languages and translating educational materials.
