At Kilimanjaro Fresh, I interpreted between English-speaking management and Kiswahili-speaking dairy farmers, and translated official notices, HR memos, and customer guidelines. I maintained 100% accuracy in milk logs and record statements through spreadsheet tracking and verification.
At the Public Service Social Security Fund (PSSSF), I supported members at the compliance desk with English–Kiswahili interpretation and help with enquiries. I also cross-checked bilingual forms and maintained confidential complaint records.
At the National Social Security Fund (NSSF), I redesigned the file organisation system, improving records retrieval efficiency by 20%. I also interpreted for members and reviewed bilingual files and digital records.
