At Infosys Ltd., I serve as Lead for EHS applications, coordinating project execution, operations support, client communication, and stakeholder requirements.
I manage incidents and service requests within SLA using ServiceNow, and built Power BI dashboards to show incident trends, SLA compliance, and application performance.
For the EHS system, I supported the migration of VPN tunnels to Apache NiFi with clients and third-party vendors, and migrated 25k+ chemical records while ensuring data accuracy and operational continuity.
I also analyze and validate production data with MySQL Workbench and SQL, resolve issues in Unix/Linux environments, and support invoice processing enhancements, API testing, and functional test automation on the Inspire project.
