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Arun Wadakar

@arunwadakar

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Systems engineer with experience in developing scalable web applications.

India

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What I'm looking for

I am looking for a role that fosters collaboration and innovation, where I can leverage my technical skills and contribute to impactful projects.

I am a systems engineer with nearly two years of experience in developing and deploying scalable web applications. My journey began at Infosys, where I honed my skills as a Command Center Analyst and Production Engineer. I have a proven ability to work independently and collaboratively within a team, showcasing strong problem-solving and analytical skills.

During my tenure at Infosys, I utilized diverse monitoring tools and demonstrated expertise in platforms like OBM and SolarWinds. My in-depth knowledge of ServiceNow allowed me to execute ITSM processes effectively, including incident and change management. I also leveraged my UNIX and SQL skills to implement efficient solutions, ensuring optimal system performance and stability.

Experience

Work history, roles, and key accomplishments

Command Center Analyst

Infosys

Apr 2022 - Present (3 years 2 months)

Proficiently utilized diverse monitoring tools such as OBM and SolarWinds for issue tracking and demonstrated in-depth knowledge of ServiceNow for incident and change creation. Executed and tailored ITSM processes, including Incident, Change, and Problem Management, while creating customized reports and dashboards using ServiceNow Performance Analytics. Facilitated clear communication to comprehen

Solarwinds ServiceNow ITSM Performance Analytics Incident Management Change Management Problem Management Communication Collaboration

Production Engineer

Infosys

Apr 2022 - Present (3 years 2 months)

Coordinated closely with the Application Support team to promptly address and resolve issues, ensuring minimal downtime and optimal system performance. Leveraged UNIX operating system proficiency to implement efficient solutions and utilized SQL skills for precise data updates and removals from databases. Coordinated the creation, monitoring, and maintenance of user accounts, ensuring accuracy and

Unix SQL ITIL Application Support Systems Performance Data Management Security Protocols Risk Management

Education

Degrees, certifications, and relevant coursework

KLE Dr. M S Sheshagiri College of Engineering and Technology

Bachelor of Engineering, Electronics and Communication Engineering

Completed a Bachelor of Engineering in Electronics and Communication Engineering. The curriculum covered fundamental concepts and practical applications in the field.