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Ashley Vashon

@ashleyvashon

Air Operations Specialist at GLOBUS managing airline reservations, ticketing, and flight changes in Sabre.

At GLOBUS, I book and manage airline reservations for customers and tour groups, monitor flight changes, and issue tickets using Sabre. I also handle reissues, refunds, and exchanges while coordinating with airlines and internal departments.

At JetBlue, I supported airport operations by assisting customers with flight information and ticket changes during disruptions. My experience also includes ramp operations at Delta Airlines and administrative and talent coordination work at About Faces Models & Talent.

Experience

Work history, roles, and key accomplishments

Current

Air Operations Specialist

Current

GLOBUS

Aug 2022 - Present (4 years 3 months)

Books, modifies, and manages airline reservations for customers and tour groups. Monitors flight schedules, issues tickets, and handles reissues, refunds, and exchanges using Sabre.

Sabre GDS Airline Reservation Flight Scheduling Ticketing Customer Service Problem Solving

Airport Operations

JetBlue

Jun 2019 - Jul 2022 (3 years 1 month)

Worked directly with customers to ensure accuracy of flight information. Issued and reissued tickets due to flight disruptions via Sabre, handled refunds and exchanges, and coordinated with ground personnel and flight crew.

Sabre Customer Service Flight Operations FAA Regulations Coordination

Executive Assistant

About Faces Models & Talent

Feb 2012 - Sep 2020 (8 years 7 months)

Organized office schedule and handled all flights, hotels, and rental bookings for directors and talent. Recruited, trained, and submitted talent for various clients, negotiated rates, and handled administrative duties including payroll and accounts.

Office Management Scheduling Travel Coordination Recruitment Negotiation Accounts Payable Accounts Receivable Payroll

Ramp Agent

Delta Airlines

Nov 2006 - Jan 2015 (8 years 2 months)

Loaded and unloaded passenger luggage, cargo, and mail. Ensured proper weight distribution, guided planes to and from gates, and followed strict FAA and airline safety procedures.

Aircraft Handling Safety Procedures FAA Regulations Equipment Operation