At Global Aviation – Los Angeles International Airport, I oversee daily operations in a regulated, TSA-compliant environment. I coordinate personnel assignments, passenger screening, and operational documentation while supporting compliance and process improvements.
At FIFA, I supported Arrivals & Departures operations during tournament planning and execution. I coordinated airport services for VIPs and other constituent groups, and developed SOPs, transport guides, and workflow documentation.
At Care Access, I manage workflows supporting 50–70+ active participants weekly across clinical research programs. I coordinate scheduling and documentation, resolve escalated issues through Freshdesk, and assist Principal Investigators with study deliverables and data management.
Earlier, at Tech Mahindra, I sourced and screened prospective research participants and coordinated study sessions. At Hertz, I supported branch operations, vehicle logistics, and customer service.
