Open to opportunities

Ashley User

@ashleyuser8

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Strategic HR professional with 15 years of leadership experience.

United States

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What I'm looking for

I am seeking a role that fosters growth, values employee engagement, and aligns with strategic business goals.

I am a strategic and results-driven Human Resources professional with over 15 years of progressive leadership experience in HR, operations, and organizational development. My expertise lies in workforce planning, talent management, employee engagement, and HRIS implementation. I excel at aligning HR strategies with business goals to drive performance, culture, and compliance.

In my current role as Human Resources Manager at Green Hills Communications, I have developed and implemented HR strategies that include recruitment, onboarding, performance management, and compensation planning. I led the HRIS implementation and payroll administration, significantly improving compliance and data accuracy. My dual role as Sales and Marketing Manager has allowed me to design data-driven growth initiatives that increased RGU count and ARPU, showcasing my ability to drive efficiency and support operational excellence.

Experience

Work history, roles, and key accomplishments

Current

Sales and Marketing Manager

Current

Green Hills Communications

Aug 2023 - Present (1 year 11 months)

Designed and executed data-driven growth initiatives, increasing RGU count by 7% and ARPU by $15. Conducted market segmentation and analysis to support product and sales optimization. Managed operating and capital budgets, aligning resources to long-term strategies.

Data Analysis Growth Initiatives Market Segmentation Budget Management Marketing Strategy

Current

Human Resources Manager

Current

Green Hills Communications

Mar 2021 - Present (4 years 4 months)

Developed and implemented HR strategies including recruitment, onboarding, performance management, and compensation planning. Led HRIS implementation and payroll administration, improving compliance and data accuracy. Partnered with senior leadership to align organizational structure with strategic goals.

HR strategy Recruitment Onboarding Performance Management Compensation Plans HRIS Implementation Payroll Administration Leadership Development

Project Manager, Education

Missouri Star Quilt Company

Oct 2020 - Present (4 years 9 months)

Directed educational content projects and SOP development to align with corporate expansion. Streamlined communication and collaboration across departments to boost team effectiveness. Managed timelines and production for instructional media, increasing efficiency and output.

Project Management Educational Content Development SOP Development Communication Collaboration Production Management Instructional Design

Center Operations Manager

Plasma Biological Services

Jan 2009 - Present (16 years 6 months)

Oversaw daily operations in a regulated healthcare setting, ensuring compliance and quality standards. Managed cross-functional teams, employee relations, and HR functions, including hiring and training. Led Lean process improvement efforts, increasing center profitability and staff retention.

Operations Management Regulatory Compliance Quality Team Management Employee Relations Hiring Training Process Improvement

Assistant Manager & Plasma Processor

Plasma Biological Services

Jan 2007 - Present (18 years 6 months)

Supported operations and regulatory documentation; promoted based on leadership and reliability.

Operations Support Regulatory Leadership Reliability Data Entry Compliance

Education

Degrees, certifications, and relevant coursework

Missouri Western State University

Bachelor of Science (BS), Sports Management

Activities and societies: Former Captain, Missouri Western State University Women’s Soccer Team.

Completed a Bachelor of Science degree with a focus on Sports Management. Gained foundational knowledge in sports administration, business principles, and organizational leadership.