Ashley User

I’m an experienced customer service and medical office support professional with healthcare administration and retail experience. I’m known for staying organized, communicating clearly, and handling day-to-day administrative needs reliably.

In my Unit Secretary role, I managed patient records, answered phones, coordinated communication, and organized schedules and documentation. I maintained confidentiality in line with HIPAA while keeping workflows accurate and dependable.

Before healthcare, I built strong customer-facing skills as a cashier in fast-paced environments. I handled cash and card transactions, operated POS systems, and supported my team during peak hours—experiences that sharpened my speed, attention to detail, and fast learning.