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Jordan Harrelson

@jordanharrelson

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Unit Secretary at Druid City Hospital who maintained patient schedules and organized records for hospital compliance.

United States

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At Druid City Hospital, I maintained patients’ daily schedules and organized patient records for hospital compliance.

I communicated with medical personnel as needed to support patient care. Before that, I assisted consumers at Lowe’s Companies Inc. and received shipments.

At Subway, I trained new staff and helped guests with the menu, payments, and concerns. I also volunteered at a church, community center, and animal shelter.

Experience

Work history, roles, and key accomplishments

Unit Secretary

Druid City Hospital

Jan 2019 - Jan 2021 (2 years)

Maintained patients' daily schedules ensuring all necessary appointments were made. Organized patient record keeping for hospital compliance and communicated with medical personnel to ensure exceptional patient care.

Patient Scheduling Record keeping Healthcare Compliance Communication Skills

Team Leader

Lowe's Companies Inc.

Jan 2015 - Jan 2019 (4 years)

Assisted consumers in finding necessary products for their projects. Led pre-shift meetings to discuss daily goals and expectations, and received shipments ensuring all ordered product arrived.

Customer Service Team Leadership Inventory Management Communication Skills

Senior Team Member

Subway

Sep 2015 - Jun 2017 (1 year 9 months)

Maintained a friendly environment for all guests, ensuring they leave pleased. Trained new staff to excel in their work environment and worked directly with guests to familiarize them with the menu and daily specials, ensuring accurate payments and resolving concerns.

Customer Service Training Cash Handling Conflict Resolution