Open to opportunities

Ta'Mya Baxter

@tamyabaxter

Organized medical office associate with clinical support experience and strong administrative and customer-service skills.

United States

Message

What I'm looking for

I am seeking a patient-focused medical office role where I can use clinical support and administrative skills to improve operations and patient experience.

I am an organized and dependable medical office associate with hands-on experience in clinical support, patient transport, and front-desk operations. I have worked in fast-paced healthcare and retail environments where clear communication and attention to detail were essential.

My background includes roles as a clinical transporter assistant, business office associate, and customer-facing cashier, where I streamlined check-in, registration, and checkout processes to improve patient and customer experiences. I hold CPR certification and completed a dental office course of study.

I am comfortable with administrative software and basic office technology including Word, Excel, and PowerPoint, and I bring proven reliability from positions in medical and retail settings. I am recognized for teamwork, punctuality, and a service-oriented approach to every shift.

I am seeking opportunities where I can apply my clinical support and administrative skills to contribute to efficient office operations, patient satisfaction, and a collaborative team environment.

Experience

Work history, roles, and key accomplishments

Current

Business Office Associate

Current

Lexington Family Practice Lake Murray

Oct 2023 - Present (1 year 11 months)

Handled administrative and billing functions, streamlined check-in/registration processes, and supported patient-provider coordination since Oct 2023 to present.

Medical Reception Patient Registration Medical Billing Microsoft Office Data Entry Customer Service

Clinical Transporter Assistant

Lexington Medical Center

Feb 2023 - Oct 2023 (8 months)

Transported patients and equipment across departments, assisted clinical staff, and supported patient flow to improve care efficiency from Feb 2023 to Oct 2023.

Patient Transport Patient Safety Communication Teamwork

Member Frontline Cashier

Sam's Club

Nov 2022 - Dec 2022 (1 month)

Operated cashier lane, processed member transactions and maintained customer service standards during Nov 2022 to Dec 2022 holiday period.

Customer Service

Cashier / Waitress

Groucho's Deli

Feb 2021 - Oct 2022 (1 year 8 months)

Provided front-of-house service including cashiering and table service, handling transactions and customer inquiries to support daily operations from Feb 2021 to Oct 2022.

Customer Service Order Management Communication Time Management

Education

Degrees, certifications, and relevant coursework

York Technical College

Certificate, Dental Office

Activities and societies: National Society of Leadership and Success (2020-2021); CPR Certification (2020)

Completed the Dental Office Course of Study and received a certificate in August 2021.

The High School for Health Professions

High School Diploma, Health Professions

Grade: 3.6 GPA

Activities and societies: CPR Certification (2019); AB Honor Roll (10 quarters); EHC Certificate of Appreciation (2018); HSHP Warrior Cheer Award (2017); Cheerleading, Softball; Edisto Health Coalition involvement

Graduated with a High School Diploma in 2019 with a 3.6 GPA and completed health-professions-focused coursework.