Ashley Parker
@ashleyparker
Experienced telephonic triage RN specializing in urgent patient management.
What I'm looking for
I am a licensed Registered Nurse with extensive telephonic triage and hospice experience, delivering urgent clinical assessment, patient education, and care coordination remotely. I have managed remote patient monitoring for chronic conditions and used EMRs and communication platforms to escalate care appropriately.
I have worked across hospice, med-surg, and long-term care settings, serving as a case manager and on-call triage resource while mentoring staff and coordinating admissions, orders, and interdisciplinary plans of care. I hold multiple compact state RN licenses and current BLS certification, demonstrating reliability in after-hours decision-making and remote clinical workflows.
Experience
Work history, roles, and key accomplishments
Telephonic Triage RN II
Mosaic Health
Aug 2021 - Present (4 years 6 months)
Managed urgent clinical needs remotely by triaging symptoms, providing telephonic medical advice, and escalating to providers, urgent care, or ER per protocol; handled daily remote patient monitoring alerts for chronic conditions.
Telephonic Triage RN
Silverado Hospice
Oct 2016 - Jun 2021 (4 years 8 months)
Provided after-hours telephonic symptom management, patient/family education, and coordination of admissions and back-office workflows; served as after-hours resource and mentor.
Triage RN - Oncall
Heart to Heart Hospice of Houston
Feb 2016 - Oct 2016 (8 months)
Managed on-call staff and made clinical decisions after hours, triaging patient needs, providing telephonic assessments and education on symptom management, psychosocial needs, and end-of-life care.
RN Case Manager
Heart to Heart Hospice of Houston
Jul 2015 - Feb 2016 (7 months)
Performed skilled nursing assessments, developed patient-specific goals and plans of care, delivered direct patient care in home and SNF settings, and coordinated interdisciplinary care and community resources.
RN Case Manager
Heart to Heart Hospice of Tyler
Apr 2014 - Jul 2015 (1 year 3 months)
Evaluated and coordinated care for terminally ill patients, conducted ongoing assessments, implemented individualized plans of care, and arranged community resources and on-call coverage.
Med-Surg RN Staff Nurse
CHRISTUS Trinity Mother Frances Hospital
Jun 2012 - Feb 2014 (1 year 8 months)
Provided direct med-surg care across neonatal to end-of-life patients including admissions/discharges, IV insertion, medication administration, wound care, Foley insertion, and postoperative management.
LVN Staff Nurse
Senior Care Center
Aug 2010 - Oct 2011 (1 year 2 months)
Administered medications, provided wound care, performed venipuncture, monitored blood sugars, supervised nurse aides, and managed admissions for long-term care residents.
Education
Degrees, certifications, and relevant coursework
University of Texas at Arlington
RN-BSN Transition, Nursing
RN-BSN transition program at the University of Texas at Arlington (in progress).
Tyler Junior College
Associate Degree in Nursing, Nursing
Completed an Associate Degree in Nursing at Tyler Junior College, awarded December 2011.
Sul Ross State University
Licensed Vocational Nurse Certificate, Vocational Nursing
Completed a Licensed Vocational Nurse certificate at Sul Ross State University, awarded December 2009.
Rusk High School
High School Diploma, General Education
High school diploma from Rusk High School, awarded May 2002.
Availability
Location
Authorized to work in
Job categories
Skills
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