Mary ellen Regan
@maryellenregan
Experienced registered nurse specializing in remote telehealth, triage, and care coordination.
United StatesWhat I'm looking for
I am a Registered Nurse with a B.S.N. and over 10 years of progressive experience delivering remote telehealth, telephone triage, and primary care coordination within the Veterans Health Administration.
I conduct protocol-driven clinical triage, assess acute and chronic conditions, and provide timely care recommendations via phone and video platforms while maintaining exceptional EMR documentation accuracy.
I have coordinated care for large panels of veterans, reduced wait times through improved triage workflows, managed consults and interdisciplinary collaboration, and served as charge nurse overseeing clinic workflow and staffing.
I am seeking a remote tele-triage or nurse advice line position where I can apply my strengths in chronic disease management, patient education, remote monitoring, and virtual care technologies to improve access and outcomes.
Experience
Work history, roles, and key accomplishments
Care Coordination / Teletriage RN
Bay Pines VA Healthcare System
Feb 2021 - May 2025 (4 years 3 months)
Delivered remote telephone and video clinical triage for veterans across U.S., Puerto Rico and Philippines using VA protocols, coordinated care for 150+ veterans per month and reduced wait times by 20% through workflow improvements.
Primary Care Coordinator
Bay Pines VA Healthcare System
Dec 2014 - Feb 2021 (6 years 2 months)
Led care coordination for a panel of ~1,200 female veterans, conducted telehealth visits to reduce wait times, served as charge nurse and developed interdisciplinary care plans to improve outcomes and engagement.
Primary Care Coordinator
Baltimore VA Medical Center
Nov 2011 - Dec 2014 (3 years 1 month)
Coordinated primary care for veterans in a high-volume outpatient clinic, supported remote patient communication and maintained accurate EHR documentation to ensure continuity across specialties.
Staff RN, Gastroenterology
Baltimore VA Medical Center
Nov 2009 - Nov 2011 (2 years)
Provided nursing support for GI and cardiopulmonary procedures (colonoscopy, EGD, ERCP, bronchoscopy), administered conscious sedation and delivered patient/caregiver education and staff training on complex ERCP care.
Education
Degrees, certifications, and relevant coursework
TUTowson State University
Bachelor of Science in Nursing, Nursing
Completed a Bachelor of Science in Nursing (BSN) at Towson State University, graduating in 2005.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Mary ellen?
You can contact Mary ellen and 90k+ other talented remote workers on Himalayas.
Message Mary ellenFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
